ACE is your partner in the ever evolving realm of quality driven Healthcare. In an era thirsting for innovation in the delivery of care, ACE is at the forefront; delivering a groundbreaking, four-prong approach to member management that supports improved outcomes in real time. Our care coordination model bridges care gaps through central coordination of physical, emotional and psycho-social member needs while strengthening the physician-patient relationship through collaborative intervention. ACE accomplishes this by leveraging internally developed and proprietary, algorithm based analytics which give insight into the overall health of our members. ACE aims to deliver an unparalleled, holistic approach to member management that enhances member health, engagement and satisfaction, thereby transforming healthcare in the community.
The ACE Approach is centered on closing known industry gaps in care management – and unlike anything found in the healthcare industry today. In developing the ACE approach, extensive industry research revealed key opportunities that were major considerations in the development of our unique four-prong approach.
ACE utilizes our internally developed, proprietary technical platform for risk stratification and scoring. This platform goes beyond the typical high-cost, high utilization approach, taking a member’s past and present health conditions and comparing them to historical records from millions of other patients with similar health conditions. Results are used for risk scoring and to form patient cohorts based on similar clinical and financial risk. This process allows for a targeted care coordination approach and maximum results.
Whether you are a member, provider, health plan or hospital, imagine if you had dedicated resources reviewing your overall health, analyzing it and then handing you a report showing how to improve it. ACE does just this! ACE delivers health reports to our primary care network identifying quality improvements in care, such as a missed retinal eye exam for someone dealing with diabetes or a reminder to schedule your annual wellness exam. ACE health reports utilize real-time data analytics to recommend focused interventions, thereby driving quality up and costs down.
And, if this sounds like it may be hard to incorporate into practice, don’t worry, our process is seamless, occurring in the background due to our platform’s integration with electronic medical records. Further, ACE has built a team of tech-savvy individuals, all with backgrounds in EMR implementation and integration who will ensure your EMR is capable of communicating directly with ACE instead of burdening your staff with data entry into multiple systems.
ACE offers a comprehensive solution to value-based healthcare through the use of targeted campaigns. Campaigns are centered on high-tech, high-touch member engagement for your hard-to-reach and high-risk members. ACE campaigns identify members who are missing care critical to their health. Designed to support HEDIS quality metrics, campaigns focus on basic, yet important aspects of care. For example, pregnant mothers in need of prenatal care or post-delivery care, children in need of immunizations, teens in need of social development or depression screenings, and adults in need of breast, cervical or colon cancer screenings.
At ACE, we recognize that our success is driven by our team and our common goal of improved care. As said by Vince Lombardi, “Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilization work.” We are committed to making healthcare work.
My entire career has been spent in healthcare, a field I love because of the hope and healing it offers. But, I also know the challenges that exist in the industry for both those receiving care and those delivering care. I love being part of an organization that is working to transform the way healthcare is delivered; reducing barriers to care and supporting patient to physician relationships with a result of improved health!
My parents are in their 60’s and I often find myself helping them navigate their healthcare. Recently my mom was sick and needed access to care that would save her life. As a healthcare professional, I found myself frustrated and dealing with added stress as I navigated her care. I am so proud to be part of an organization that offers a true resource to our members, reduces the stress and fear of figuring out care and allows them to focus on what is most important… their health.
I love working for ACE for many reasons, it’s a rewarding career, I am challenged and inspired, and the work I do truly makes me happy. I enjoy helping others and I find great satisfaction knowing I am able to resolve problems our members face.